Current Employment Opportunities

Director of Development

Signature Theatre, a non-profit professional theater dedicated to producing innovative musical theatre and the development of new musical and dramatic work, seeks a Director of Development. Signature is renowned for combining Broadway-quality productions with an intimate playing space. In January 2007, Signature opened its new $16 million two-theater complex in the Shirlington Village area of Arlington, VA and has experienced tremendous audience and organizational growth since the opening, including receiving the 2009 Tony Award for Outstanding Regional Theater.

This senior position leads Signature’s three-person Development Department, responsible for a $3.5 million+ Annual Fund and special campaigns. Responsibilities include:

• Strategy for and oversight of Individual Giving program, including direct mail, one-on-one solicitations, donor cultivation/stewardship and prospect research/identification;
• Strategy for and oversight of Institutional Giving program, including proposal generation/editing, maintaining relationships with foundation, corporate and government grantmakers, and prospecting;
• Planning and leading execution of all Signature fundraising and stewardship events, ranging from intimate dinners to opening night receptions to an annual black-tie Gala;
• Acting as liaison with Board of Directors, including facilitating Board involvement in solicitations, identifying prospective Board members and managing Board giving.

In addition, this position oversees development and fulfillment of donor benefits; represents Signature at public events; generates content for Signature publications; plans, maintains and manages Development income and expense budgets, including regular reports to leadership and Board.

This position is part of Signature Theatre’s senior management and works closely with both the Managing Director (direct supervisor) and the Artistic Director.

Requirements: BA/BS (or equivalent); at least 5 years in a senior development position; proven major gift solicitation track record; strategic thinker. Experience with direct mail, special events, database management and grant writing required. Candidate must possess passion for theater, superb organizational, verbal and written communication skills and must be comfortable with technology. Significant supervisory experience required; arts background a plus. Evening and weekend hours required. Salary commensurate with experience.

Please send cover letter, writing samples and resume to Signature Theatre, 4200 Campbell Ave., Arlington, VA 22206 attn: Jobs, or email jobs@signature-theatre.org.  No phone calls please.

House Manager

The House Manager will be responsible for providing a high standard of customer service in order to achieve and maintain customer loyalty from both subscribers and single ticket buyers, as well as to maximize revenue from the shop. House Managers will report to the Audience Services Manager, and work closely with the Senior House Manager. He/she will be expected to provide the best patron experience possible.

KEY OBJECTIVES

• To maintain a friendly and safe environment for all theatre patrons
• To give strong and effective management as part of the Front of House Team
• To develop and encourage high standards of customer service
• To control and report on shop sales and inventory
• To manage the Front of House facilities
• To serve as an ambassador for Signature Theatre and provide a positive experience for all patrons and guests

MAIN DUTIES

• To provide a high level of customer services dealing with all comments and points raised by the public in Front of House areas and following up these points by immediate action or in consultation.
• To recruit, train and manage the Front of House team including ushers, shop staff and volunteers.
• To support the Audience Services Manager maintaining all front of house areas, including lobbies, theatre spaces, shop and coat check.
• To set/up and restore the house prior to and after each performance
• To work with all other departments, to be enthusiastic and proactively contribute to the theatre.
• To work proactively to anticipate the needs of patrons and Signature Theatre
• To be prepared to handle emergency situations in a calm and instructive manner

ADMINISTRATION

• To maintain/distribute performance reports
• To provide detailed information to all departments on performance/front of house related issues.
• To work with the Audience Services Manager, to train the Front of House team.
• To be responsible for the implementation of the Theatre’s equal opportunities policy.
• To develop and enforce Signature Theatre policies when necessary. Providing the best customer services possible
• To proactively work the Audience Services Manager to assist in the development of Front of House Policies
• To assist with other duties as assigned.

Please send cover letter and resume to Signature Theatre, 4200 Campbell Ave., Arlington, VA 22206
attn: Jobs, or email jobs@signature-theatre.org.  No phone calls please.

 

Box Office Associate

Tony Award^®-winning, Signature Theatre is currently seeking a full time Box Office Associate.  Responsibilities include day to day Box Office duties such as assisting subscribers and single ticket buyers with exchanges, directions, purchases, donations and questions.  Position also participates in annual subscription campaign and complimentary ticket requests.  Friendly phone manner, excellent computer and customer service skills are a required. Previous experience preferred. Weekend and evening hours required.  Please send cover letter and resume to jobs@signature-theatre.org.